Our children area has a limited capacity and to preserve the safety of your children we want to avoid that it becomes to crowded.
For this reason we have introduced a booking system specifically for children.
From now on, a slot for our children’s area must be booked in advance for each child between 4 and 13 years old.
For each child, you need to book a 2-hour entrance, which also includes the responsible adult’s entry. Please note that an adult can look after a maximum of 2 children, and cannot, in the meantime, climb herself/himself in the adult area.
Cancellations: Please note that reservations for time slots may only be cancelled with at least 1 day advanced notice. That means that if you booked for Thursday you can cancel your reservation untill midnight of Tuesday.
You can cancel your reservation yourself online (just click on the button “Buchung stornieren über Dr.Plano” at the end of the confirmation email). Please note the expiration date of the cancellation link!